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COVID-19: Committed to keeping our customers and employees safe. Learn More.

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MONIN FAQ

When I track my order, it says that it was damaged in transit? Will I still get my products?

Question Category: Other

Yes, FedEx automatically contacts us with information about damaged items, and we will contact you with the option of having your products re-sent or getting a refund.

Notice for Our Customers: A shipping and customer support delay might be experienced. Health and safety are our top priority amidst the COVID situation, and we ask that you be patient with us as we put additional precautionary safeguards in place to protect you, our employees, and our community.