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Privacy Policy

Privacy Policy

Ensuring your privacy is a priority at Monin. We only collect the information necessary to make you happy and to make your shopping experience easy. We do not rent, trade, or sell your personal information to others.  

Monin Privacy Policy:

Monin collects only the information that is necessary to information you of your order status and to fulfill your order. When you shop with us, we ask for information such as your name, e-mail and shipping addresses, credit card information and phone number.

When you post a customer review we require that your name and the title of your review be provided. Many people opt for pseudonyms; however, if you submit a review when logged in to our website, the review is automatically attached to your account. Your email is not required, although registered users will automatically have their reviews attached to their account. Registered users can see their review history here when logged in.

If you chose to enter a Monin contest we ask only for the information necessary to notify you just in case you win.

If you entrusted us with your e-mail address, you can opt in to receiving our newsletter and promotional emails.  We use these tools to notify you about the cool things that Monin is doing, about the latest flavor sensations and about specials that we are running.  If you prefer not to stay in the know, just contact us with your request at . You may also click “Unsubscribe” found at the bottom of our promotional emails.

We may make use of "cookies" (information stored on your browser) so that when you return to our website you can speed through the purchase process without reentering information every time you visit our site. Also, cookies ensure that items will remain in your shopping cart if you have leave the website and complete your shopping at a later time.

At Monin – we do it all.  We don’t use third parties to process or ship your order so there’s never a concern that your name, addresses, or phone number is shared with another party.  Of course, your credit card information is shared but that is for payment processing only.  

We Protect Your Information

In order to place your orders and access your account informationwe encrypt your connection to our server using SSL. The Secure Sockets Layer (SSL) software encrypts all the information you provide before it is sent to us.  All customer information within our systems is protected against unauthorized access.

We will not release any information about you to anyone without your consent, except as may be required by law. We provide a high level of security for our computer systems, databases, and networks to protect all customer information in our systems.

We Respect Your Consent

By using our web sites, you consent to the collection and use of this information by us. If we make any changes to our privacy practices, we’ll post it right here on our website which you can access any time day or night.

At Monin, we make awesome products for awesome people and we love hearing from our customers.  If you have questions about your privacy, please contact us at support@monin.ca.